How Credits Work
- 1 credit = 1 SMS segment — A standard message of up to 160 characters consumes 1 credit. Longer messages are split into multiple segments, each using 1 credit. See Send Messages for segment details.
- Flat rate: GHS 0.02 per SMS — Every message costs the same, regardless of the recipient’s network, time of day, or volume. No hidden fees.
- Credits never expire — Credits you purchase today remain valid indefinitely. Top up at any time and use your balance at your own pace.
- Credits are deducted at send time — When you call the API or send from the dashboard, credits are deducted instantly. The API response always includes your updated
credits_remainingbalance.
Pricing Packages
All packages share the same flat rate. Choose the volume that fits your current needs — you can always top up again.Same flat rate per SMS across all packages. Credits never expire — purchase with confidence knowing your balance will be there when you need it.
Topping Up Credits
1
Log in to your Hany dashboard
Visit hany.tools and sign in to your account.
2
Navigate to Credits
From the left-hand navigation, go to SMS → Credits (or Billing → Top Up).
3
Select a package
Choose the Starter, Growth, or Scale package — or enter a custom credit amount if available on your plan.
4
Complete payment
Pay securely via Mobile Money or card. Credits are added to your account instantly once payment is confirmed.
Checking Your Balance
From the dashboard: Your current credit balance is always displayed in the top navigation bar and on the Credits page, along with a full transaction history of purchases and usage. Via the API: Every successful send response includes acredits_remaining field reflecting your balance after that request:
Low Balance Alerts
Hany can notify you before your credits run out so you never miss a critical message. To set up alerts:- Go to Settings → Notifications in your dashboard.
- Enable Low Balance Alerts and set your preferred threshold (e.g. notify me when balance drops below 500 credits).
- Choose your notification channel — email, SMS, or both.